Question 1

What is IT management?

Accepted Answer

IT management involves entrusting all or part of the management of your information system to an external provider: maintenance, support, security, backup and supervision.

Question 2

What types of businesses do you support?

Accepted Answer

SMEs with 10 to 250 employees, all sectors. Our approach adapts to each company.

Question 3

What is the intervention time?

Accepted Answer

Average response time under 1 hour. Immediate remote intervention, on-site within 4 hours in the Bordeaux area.

Question 4

Do you offer contractual commitments?

Accepted Answer

Flexible contracts: monthly packages, hourly packs or annual plans. All include an SLA.

Question 5

How does a project work?

Accepted Answer

Audit, scoping, agile methodology, iterative deliveries and regular check-ins.

Question 6

What technologies?

Accepted Answer

Python, TypeScript, .NET, Java. Infrastructure: Azure, AWS, Docker, Kubernetes. The choice depends on context.

Question 7

Maintenance after production?

Accepted Answer

Yes: TMA contract including bugs, security updates and functional evolutions.

Question 8

Where are you located?

Accepted Answer

Bassens, near Bordeaux (12 Rue Franklin, 33530). On-site in Nouvelle-Aquitaine, remote across France.

Question 9

How to request a quote?

Accepted Answer

Contact form, email contact@kapsloc.com or phone. Custom quote within 48 hours.

Question 10

Free audit?

Accepted Answer

Yes, free initial audit of your infrastructure to understand your situation and propose recommendations.

Frequently asked questions

IT Management

Engineering

General

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